Researching AI Adoption
In the next hour or two I'm going to post requests for interviews across about 4 different social media sites.
If you mostly know me through my coaching work or writings about the art and skill of coaching, this may surprise you, and I want to take a moment to explain why I'm doing this.
In brief: I'm spending the next several weeks talking to leaders and individual contributors inside mid-sized organizations about what AI adoption actually looks like from the inside — not the press-release version, but what it's like to be in an org where results were promised and haven't shown up.
For those not that familiar with me and my background, I entered the coaching world after a substantial career in software development. As I entered life as a small business owner and solopreneur, I kept playing with AI, and am now in a place where a lot of my business runs behind the scenes with the help of AI agents.
For some of you, red flags just went off – I promise, this is really me writing this blog post. I'm not AI. The use of the em-dash in that last sentence is genuinely mine. What can I say? I had a very strict keyboarding teacher back in middle school. Anyway, I've been successfully using AI in my own business and growing its presence in what I do over the past few years.
This effort of interviewing about AI connects directly to my present coaching work. Most of what I do now is about the human layer underneath transitions or disruptions – things that look organizational or technical on the surface, but is really about the people executing it.
AI adoption is one of the most significant transitions landing on organizations right now, and from everything I'm hearing, the gap between what it was supposed to deliver and what it's actually delivering is almost always a human story.
I'm doing this research to see if that's right. It's being done before I build anything, so that what I eventually offer in this domain is actually the right thing.
If you're either a leader who has invested in AI and isn't seeing what you expected or someone who has been asked to adopt AI at work and has thoughts about that experience, good or bad, I'd like to hear from you.
My promise: No more than twenty minutes on Zoom. Not a sales call. In return, you'll get the first look at what I learn.
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